FAQs

  • What is Charleston Wine + Food doing to become a more equitable organization?

    One of the most fundamental human elements is the ability to connect with other humans. As a wine + food festival that is what we do; we create opportunities for others to connect over wine and food. We want to create a festival, and an organization, where everyone feels a sense of belonging. On our journey to becoming an actively antiracist organization, one that is a true reflection of the culinary and hospitality community of Charleston, we recognize that we have a lot of work to do. We aim to be transparent and we want you to hold us accountable for the actions we say we will take.

  • When does the festival take place?

    The annual festival has historically been held the first full weekend in March, with the 15th installment having taken place March 4-8, 2020. We remain cautiously optimistic that we will be able to gather again March 2-6, 2022. We recommend signing up for our email newsletter to receive updates regarding 2022 dates and beyond.

  • Where does the festival take place?

    Events take place all across Charleston! We’ve historically held events across the Charleston Peninsula as well as in West Ashley, North Charleston, Mount Pleasant, and Johns Island.

  • Is Charleston Wine + Food a nonprofit?

    We are a year-round 501(c)3 non-profit organization. We are proud to say that 95 cents of every dollar spent producing the annual festival is mission-based and in 2020, the five-day festival created an economic impact of $19.93 million. Additionally, we support One80 Place Training and several scholastic programs. Learn more about how Charleston Wine + Food is giving back.

  • Are all Charleston Wine + Food events 21+?

    Yes, all Charleston Wine + Food events are 21+. Valid ID is required at all events. If event security cannot verify your age, you will not be admitted into the event. Anyone under the age of 21 will be refused entry and tickets will not be refunded. Please do not bring infants or small children in child carriers or strollers, as they will not be permitted entry.

  • Can I bring my kids?

    All festival events are 21 and older. No children or infants (even in strollers or carriers) are allowed to attend any festival event.

  • Are pets allowed at events?

    While we love your furry friends, pets are not permitted at any Charleston Wine + Food event. Service animals must be in vests and have proper documentation.

  • How do I get around during the festival?

    There are a variety of ways to get around in Charleston, but we recommend downloading a rideshare app and requesting a ride to your desired location. You can also hop on a bike through our city’s bike share program, Holy Spokes. Charleston Wine + Food does not want attendees to drink + drive. We encourage our guests to take alternative means of transportation if impaired and unable to drive.

  • What do I do if I have food allergies or dietary restrictions?

    If you are attending an in-restaurant brunch, lunch, or Signature Dinner and have food allergies or dietary restrictions, please email ticketing@charlestonwineandfood.com. The chefs at these events will do their best to accommodate special dietary needs, but we emphasize this is only a request. All requests must be received two weeks prior to the festival.

     

    While chefs provide a variety of food offerings at events, all other events are not able to accommodate special dietary needs or food allergies.

  • What is the Friends of the Festival Program and how do I join?

    Joining our Friends of the Festival program is the most intimate way to experience Charleston Wine + Food. Our Friends receive early access to tickets before public on sale, a personal concierge to handle all ticketing + festival needs, limited access to sold out events post public on-sale, VIP treatment throughout the festival weekend, and year-round invitations to private events. Additionally, a portion of your contribution is tax deductible. We recommend talking to your tax advisor for more information. 

    For more information on becoming a Friend of the Festival, please contact our Development team.

  • Where can I find the most up-to-date information about the festival?

    The latest festival news can be found on our website and social media channels and by receiving our e-newsletter. Sign up here so you don’t miss a beat!

  • What’s included in the ticket price for events?

    All event tickets are all-inclusive. All food + beverage samplings and entertainment are included in your ticket price. Each event also has its own unique elements + fun surprises for guests. In addition, select festival events include commemorative glassware. One glass will be issued per ticketed guest; please treat it with kindness!

  • What does all-inclusive mean?

    All Charleston Wine + Food tickets are all-inclusive, which means that once you have purchased your tickets there are no additional charges for food, drinks, or gratuity at the event. Just bring your appetite and enjoy!

  • How much do tickets cost?

    All Charleston Wine + Food tickets are à la carte pricing and range in price based on the format + intimacy of the event.

  • Am I expected to tip at in-restaurant brunches, lunches, and dinners?

    Guests are not expected to tip on top of the ticket price. 

  • Are tickets refundable?

    Tickets are non-refundable and non-transferable between events. All events will take place rain or shine and event details are subject to change. We recommend reviewing the full event descriptions on our website before purchasing tickets.

  • What happens in the event of bad weather?

    All events take place rain or shine. Weather contingency plans are in place for each event.

  • When should I buy my tickets?

    We recommend purchasing your tickets early, as events sell out quickly! We recommend signing up for our email newsletter and following us on Instagram and Facebook to receive the most up-to-date information on ticket launch.

  • Do you offer an all-day pass?

    No, all of our events are individually ticketed and we do not offer an all day / weekend pass. If you have questions about the types of events offered, feel free to email ticketing@charlestonwineandfood.com.

  • Will an event sell out?

    Many events sell out within the first few days following ticket launch, and most events sell out before the actual festival weekend. All events are limited and Charleston Wine + Food encourages all interested guests to purchase tickets in advance to ensure attendance.

  • Why are some events sold out or limited in quantity prior to ticket launch?

    One of the benefits of being a Friend of the Festival is receiving early access to tickets prior to public on-sale. 

    Learn more about becoming a Friend of the Festival.

  • What is the process for receiving tickets once they are ordered?

    Each ticket holder will receive a confirmation email within 15 minutes after the order is placed with your ticket(s) attached. If using the SquadUP app, you can save your tickets to your Apple Wallet or passbook. If you do not receive your tickets, please check your spam folder or email ticketing@charlestonwineandfood.com.

     

    ATTENTION: DO NOT COPY YOUR TICKETS! All tickets will be scanned for authenticity and only the first ticket scanned will be converted to an event wristband.

  • How do I locate my ticket?

    You can locate your ticket by opening your original confirmation email that you received at the time of ticket purchase. Your ticket(s) will be attached to that email. While we recommend downloading the SquadUP app or saving the ticket PDF directly to your phone, you may also print out the ticket and show upon arrival. 

     

    PLEASE NOTE: If any event logistics (such as location, time, etc.) change, the PDF ticket in your original email confirmation will not automatically update. Charleston Wine + Food will notify guests of any logistical changes.

  • Where do I pick up my wristband?

    Select festival events have wristbands, which will be distributed at the gate of each event. You must have a printed ticket or barcode on your phone to present at the gate for wristband and event entry. Wristbands must be worn at all times. Individuals not wearing a wristband will not be allowed entry, no exceptions. Please do not lose or remove your wristband – these are not replaceable.

  • What is Charleston Wine + Food doing to address food waste?

    We compost our waste, flatware, and plateware! All of our flatware + plateware is made from fallen leaves and is BPI-certified compostable. You will see numerous composting stations throughout the Culinary Village. At the completion of the festival, we will be donating our compost to a local farm. 

    In 2020, we proudly rescued 2,780 pounds of food for donation to One80 Place, diverted 6.6 tons of recycling and 3,000 pounds of glassware from a landfill, and created 155 pounds of compost. We strive to be a good steward of our city + its foodways by being mindful of our ecological footprint and supporting the community in which we live.

  • Do you recycle?

    Of course! Festival items that cannot be composted are recycled, and wine bottles from the Culinary Village become recycled glass countertops and “foam glass” to be used in building + construction. Additionally, all oyster shells are recycled in conjunction with the Department of Natural Resources.

  • How is Charleston Wine + Food reducing its carbon footprint?

    Through efforts like going strawless, offering napkins only upon request, implementing water usage protocols in our prep kitchens, digitizing handbooks + internal documents, launching a festival app, and implementing eco-friendly cleaning materials + pesticides, Charleston Wine + Food has made considerable efforts to reduce our carbon footprint.

  • What other measures are you taking to increase sustainability at the festival?

    We strive to find a new life for as many items used during the festival as possible. Over 75% of all design elements are reused year-over-year or rented, and many festival events include a commemorative wine glass with the purchase of a ticket. In 2020, we hosted a day of programming that was completely plant and sustainable-seafood forward in support of a food system that is more sustainable for our environment.

  • How can I support the Charleston culinary + hospitality community during this time?

    The restaurant + hospitality communities have been greatly affected by the COVID-19 pandemic. These businesses make up the fabric of our local communities – they are where you celebrate special occasions, catch up with family + friends, and they support so many wonderful causes and employ millions of people. We encourage you to continue ordering takeout from your favorite establishments, purchase gift cards as gifts or for later use, and patron the businesses that are able to offer safe, socially distanced dining.

  • How can I continue to support Charleston Wine + Food?

    As a 501(c)(3) nonprofit organization, our mission is to produce experiences that celebrate, educate, and promote the Lowcountry’s diverse culinary + hospitality community. At the core of this mission are our values: people first, community, diversity, and good stewardship. We are committed to creating an organization where everyone feels a sense of belonging. We will be using our platform to amplify the messages of our community and share valuable resources for how others can help support and advocate for the culinary + hospitality industry. By reinforcing and sharing this mission-based work, you can help ensure the health of Charleston Wine + Food in the short + long term.

  • How can I continue to engage with the festival?

    We recommend signing up for our email newsletter and following us on Instagram and Facebook to receive the most up-to-date information from Charleston Wine + Food. We are excited to gather again over wine + food in March 2022!

  • Charleston Wine + Food has been offering programming year-round. Will there still be ways to engage with the festival before 2022?

    Charleston Wine + Food is a 501(c)(3) nonprofit organization whose mission is to produce experiences that celebrate, educate, and promote the Lowcountry’s diverse culinary + hospitality community. Through a combination of virtual experiences and a fall 2021 launch of the 2022 festival programming + schedule, we hope to create meaningful ways for us to connect + support our community until it is safe for us to gather again.

  • What is Charleston Wine + Food doing to support the culinary + hospitality community during COVID-19?

    At this time, our local community and community-at-large faces challenges that we did not think could ever be possible. As an organization that strives to be a catalyst for connection, we are using our platform to amplify the messages of our community. 

     

    If you or your business is running a promotion, adding a delivery service, providing meals for kids, or taking any other action in response to this situation, we want to help you get the word out. Our channels are dedicated to supporting you + your efforts. Tag us for a repost @chswineandfood, DM us your info, or email us at marketing@charlestonwineandfood.com.

  • Are you planning for a 2022 festival?

    Yes! We are cautiously optimistic that by 2022 we will be able to bring you the Charleston Wine + Food experience that we all know + love! We are planning for a fall 2021 ticket launch in advance of the March 2022 festival.

  • What are the dates for the 2022 festival?

    The planned dates for the 2022 festival are Wednesday, March 2 – Sunday, March 6.

  • When will tickets for the 2022 festival go on sale?

    We are currently planning for a fall 2021 ticket launch in advance of the March 2022 festival. 

    We will share an exact date for ticket launch with you as soon as we have one. We recommend signing up for our email newsletter and following us on Instagram and Facebook to receive the most up-to-date information.