Know Before You Go

Health + Safety

We are extremely grateful to present a live event during this extraordinary time, and we know that keeping each other safe during festival events will require collaboration. To keep everyone safe, we have implemented some requirements and guidelines. We encourage you to familiarize yourself with our Health + Safety protocols, which include our COVID-19 entrance eligibility policy and our commitments to keeping you safe. We are grateful for your support in partnering with us to produce this festival that means so much to our community.

 

We are doing everything we can to ensure that Charleston Wine + Food is safe and welcoming, so all you have to worry about is having fun. The festival has implemented preventative measures which include: heightened sanitation; increased hand washing stations; masks available upon request; space to spread out; increased use of outdoor venues; flexible options for ticket holders; and cashless payments.

 

Existing safety measures have always included, but are not limited to: food service + preparation in complete compliance with DHEC guidelines; if seated, (1) menu per guest; daily cleaning of restrooms; and limiting self-serve food stations.

COVID-19 Policy

About our COVID-19 Policy

Because we recognize a return to producing live events requires a delicate balance, Charleston Wine + Food has partnered with MUSC Health to develop several policies, protocols, and recommendations for our 2022 festival. MUSC Health’s advice and standards are based on guidance from the CDC, infection control protocols, hospital cleaning standards, and other evidence-based findings. Our festival standards and policies are not intended to replace existing requirements, but rather to supplement in light of challenges posed by COVID-19. MUSC Health continues to play a critical role in the origination of plans and protocols implemented by Charleston Wine + Food for the 2022 festival, with the goal of keeping our attendees, participants, staff and vendors safe.

 

2022 Festival COVID-19 Entrance Eligibility Policy

Charleston Wine + Food is requiring all guests, staff, talent, and vendors to provide proof they are fully vaccinated* against COVID-19 OR provide proof of a negative COVID-19 viral test.** The test must have been taken within 72 hours of each day you are attending.

 

These protocols and practices are subject to change at the discretion of Charleston Wine + Food and based on city, state, and federal recommendations and/or mandates.

 

*According to the CDC, people are considered fully vaccinated: ±

2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or

 

2 weeks after a single-dose vaccine, such as Johnson & Johnson’s Janssen vaccine

 

**You will need to get a COVID-19 viral test no more than 72 hours before the start time of the Charleston Wine + Food event you are scheduled to attend. Acceptable tests include FDA authorized at-home with a digital resulting option, PCR, PCR rapid, or Antigen test. You may not provide a photo of your physical test, nor bring your test strip. ONLY official negative results from the manufacturer are accepted for at-home tests.

 

An inherent risk of exposure to COVID-19 exists in any public space where people are present. By attending Charleston Wine + Food, you expressly agree to comply with any and all rules and safety guidelines put in place by the event organizers, and voluntarily assume all risks related to exposure to COVID-19, waiving all claims and potential claims against the event organizers and their affiliated companies relating to such risks.   

 

We ask that you not attend if any of the following is true for you:

 

Within 10 days before attending the festival you have tested positive, or been exposed to someone who has tested positive for COVID-19;

 

Within 48 hours prior to attending the festival, you have experienced symptoms of COVID-19 (e.g. a fever of 100.4F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain / achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting or diarrhea, fatigue, or any other symptoms associated with COVID-19 identified by the Centers for Disease Control and Prevention);

 

Within 14 days prior to attending the festival you have traveled to any international territory identified by federal or applicable state or local governments as being subject to travel or quarantine advisories due to COVID-19

So, what do I do if I meet one of the above qualifications? 

 

If you have purchased a ticket, please refer to our COVID-19 refund policy.

 

If you are participating in the festival as Talent, please email talent@charlestonwineandfood.com

 

If you are working the event as staff, an independent contractor, volunteer, or vendor, please contact your Charleston Wine + Food point of contact.

 


 

COVID-19 Entrance Eligibility

How Will Entrance Eligibility Be Verified?

​​Charleston Wine + Food has partnered with MUSC Health System (Medical University of South Carolina) to allow our guests to use their digital tool, VaxVerify, to verify entry requirements. MUSC’s VaxVerify is a digital tool that allows event attendees to submit proof of their COVID-19 vaccination or negative COVID-19 test result before arriving at Charleston Wine + Food festival events. Verifying through VaxVerify ensures everyone can safely participate with verified negative test or vaccination records. 

 

 

You are able to access MUSC’s VaxVerify through the Charleston Wine + Food app (available via Apple App Store or Google Play) or directly via this link to verify your entrance eligibility, following the below steps. Attendees will also be required to confirm in the form of an attestation that the information they present is true. We recommend getting verified at the earliest possible time that complies with entrance requirements to avoid delays in verification and event entrance.

 

How You Will Verify Vaccination Status

1. Download the Charleston Wine + Food App (available via Apple App Store or Google Play).

 

2. Accept the terms and conditions to use MUSC Health’s secure VaxVerify digital tool.

 

3. Register with your name, email address, phone number and date of birth.

 

4. Verify vaccination status by filling in the type of vaccine and date(s) of vaccine dose. If you have received a 2-dose vaccination, you will be prompted to fill in the same information for the second vaccination dose. While it is not required at this time, there will also be a place to enter vaccination booster information. 

 

5. MUSC Health will verify all vaccination records and email and text you a QR code per day of the festival to show that you are verified for entry. You will be required to show this QR code prior to being admitted into the event.

 

Please note: 

– Please allow a minimum of 24 hours for all verifications. 

– Please note that for vaccinations received outside of the state of South Carolina a longer verification period is required. Please plan accordingly. 

– We recommend saving all your QR codes to your photos on your phone or taking a screen shot for easy access.

 

How You Will Verify Proof of Negative COVID-19 Viral Test

1. Download the Charleston Wine + Food App (available via Apple App Store or Google Play).

 

2. Accept the terms and conditions to use MUSC Health’s secure VaxVerify digital tool. 

 

3. Register with your name, email address, phone number and date of birth.

 

4. Verify proof of negative COVID-19 viral test, authorized by the FDA, by entering test type, brand, date of test, result, and uploading a digital copy of the results. 

 

5. MUSC Health will verify all test results and email and text you a QR code per day that your results meet the event entry requirements to show that you are verified for entry. You will be required to show this QR code prior to being admitted into the event.

 

Please note: 

– Your provided QR code is valid per day noted on the code.

– COVID-19 test results are valid 72 hours from the time that the test is administered. 

– If you are attending multiple festival events, you may be required to re-submit a new proof of a negative COVID-19 viral test result; be sure to note the date of the event in comparison to your QR code expiration date.

– Due to demand, there may be longer-than-average wait times at COVID-19 testing sites, and the labs that process COVID-19 tests. Please plan accordingly, and if traveling, we recommend traveling with approved COVID-19 viral tests. 

– Charleston Wine + Food is not responsible for test result delays. 

– We recommend saving all your QR codes to your photos on your phone or taking a screen shot for easy access

 

What if I don’t want to use MUSC’s VaxVerify digital tool to verify entrance eligibility? 

If you choose to not pre-verify using the MUSC’s VaxVerify digital tool, you will be required to present a vaccination card matching a government issued identification OR a copy of COVID-19 test results matching a government issued identification that meet the entrance requirements to COVID-19 Compliance Check-in staff. Charleston Wine + Food will not accept a photo of the test strip or the physical test. ONLY official negative results from the manufacturer are accepted for at-home tests.

 


 

Bag Policy

ALL BAGS MUST BE CLEAR

Except for small personal clutches (no larger than 4.5″ x 6.5″)

 

SAFETY + SECURITY

Objects likely to endanger persons, or which violate any laws, ordinances, or regulations, are not allowed on the event property. ​​Guns and knives are expressly prohibited along with any other dangerous weapons.

 


 

Community Table

 In 2022 we’re taking ownership of “Togetherness.” Love thy neighbor. Support local business. Rally for our community; for good food, good drink, and good company. Together is just better. 

 

We are taking deliberate steps to develop an organization and a festival that is safe + inclusive for everyone – our participants, guests, volunteers, teammates, and community members. 

 

We are a community and can’t do it alone.


Code of Conduct

People First. Community. Good Stewardship.

 

These are the driving principles of Charleston Wine + Food…and we ask that they drive your own involvement in our community gathering. We hope you will enthusiastically support our organizational code of conduct, which is a pretty basic recipe for “Being a Good Human:”

 

 

*For the record: harassment and discrimination can include, but are not limited to, offensive comments pertaining to disability, physical appearance or body type, gender, gender identity, sexuality, mental or cognitive function, religion, body size, race, or ethnicity.

 

If you feel victimized in any way as a part of your participation at Charleston Wine + Food, please report immediately.

Any violations of our code of conduct will be investigated immediately and mitigated. 

 


 

 

Sustainability

We strive to be a good steward of our city and its foodways and to produce the most sustainable + environmentally-friendly festival possible.

 

 

Accessibility

Charleston Wine + Food seeks to create welcoming + inclusive spaces with facilities that are physically accessible (ADA compliant) and open to people of any gender, or “gender neutral,” as an important way to show full welcome + inclusion. We are dedicated to continually improving our efforts to ensure attendees have access to all festival goods + services, regardless of ability.

Wheelchairs and Parking

We encourage guests and participants to utilize personal forms of transportation, including wheelchairs and scooters. ADA accessible parking and options for charging motorized wheelchairs varies by the venue. Please email ticketing@charlestonwineandfood.com with any questions regarding wheelchair accessibility or parking options.

Restrooms

While the type of restroom facilities will vary by venue, we will have physically accessible (ADA compliant) and gender neutral restrooms at the Culinary Village (The Lawn and NightCap). If you have specific questions regarding facilities at offsite events, please contact ticketing@charlestonwineandfood.com.

Nursing 

While nursing facilities will vary by venue, we will have dedicated, private nursing spaces available at The Culinary Village (The Lawn and NightCap).  If you have any specific questions regarding nursing facilities at offsite events, please contact ticketing@charlestonwineandfood.com.

Service Animals

Service animals are permitted throughout the festival. They must be properly trained and under proper care of their owners; remain by the handler’s side at all times and be harnessed, leashed, or tethered; be housebroken and relieve themselves outdoors; and be up to date on all legally required vaccinations. Anyone bringing a service animal will be responsible for and liable for any damage or injury the animal causes. No emotional support, therapy, or companion animals will be permitted.

Medical

A safety plan for medical emergencies is in place for all festival events, and EMS personnel will be available at our larger-scale offerings. Additionally, a fully-equipped medical site staffed by trained personnel is located at the Culinary Village @ Riverfront Park. Check the Charleston Wine + Food mobile app for exact locations.

Dietary Needs

If you are attending an in-restaurant brunch, lunch, or Signature Dinner and have food allergies or dietary restrictions, please email ticketing@charlestonwineandfood.com no later than Friday, February 18. The chefs at these events will do their best to accommodate special dietary needs, but we emphasize this is only a request. While chefs provide a variety of food offerings at events, all other events are not able to accommodate special dietary needs or food allergies.

Additional Service Requests

Charleston Wine + Food will consider any request by an attendee with a disability for reasonable modification of its policies, practices, or procedures or for auxiliary aids + services that will permit the attendee equal enjoyment of the festival. We encourage you to make any such request as far in advance as possible to ensure our ability to evaluate and fulfill the request. 

 

In continually striving to make our festival more accessible, we encourage you to contact us at ticketing@charlestonwineandfood.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or services, please reach out to us. We welcome + encourage any feedback and suggestions from our attendees.