Know Before You Go

Bag Policy

ALL BAGS MUST BE CLEAR

Except for small personal clutches (no larger than 4.5″ x 6.5″)

 

SAFETY + SECURITY

Objects likely to endanger persons, or which violate any laws, ordinances, or regulations, are not allowed on the event property. ​​Guns and knives are expressly prohibited along with any other dangerous weapons.

 


 

Health + Safety

We remain extremely grateful to present a live event following the challenges of the COVID-19 pandemic, and we know that keeping each other healthy + safe during festival events will require collaboration. Protocols surrounding COVID-19 have been developed using guidance from the Center for Disease Control and the South Carolina Department of Health & Environmental Control (DHEC). We are grateful for your support in partnering with us to produce this festival that means so much to our community.

Charleston Wine + Food is NOT requiring proof of COVID-19 vaccination or negative COVID-19 test to attend the 2023 festival. This is subject to change based on CDC and government mandates.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. By participating in Charleston Wine + Food you voluntarily assume all risks related to exposure to COVID-19.

 

HEALTH ACKNOWLEDGEMENT

By attending Charleston Wine + Food, you are confirming that you and all persons in your party will comply with our health + safety measures. Those who cannot confirm all of the below criteria must not enter Charleston Wine + Food events.

 

Are not experiencing any symptoms of COVID-19 (e.g. a fever of 100.4F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain / achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting or diarrhea, fatigue, or any other symptoms associated with COVID-19 identified by the Centers for Disease Control and Prevention)

 

Do not need to quarantine due to close contact with someone with confirmed or suspected COVID-19

 

Are not under any self-quarantine orders

So, what do I do if I meet one of the above qualifications? 

If you have purchased a ticket, please refer to our COVID-19 refund policy.

If you are participating in the festival as Talent or working the event as staff, an independent contractor, or vendor, please contact your Charleston Wine + Food point of contact.

Help keep each other healthy.

 


 

Code of Conduct

People First. Community. Good Stewardship.

 

These are the driving principles of Charleston Wine + Food…and we ask that they drive your own involvement in our community gathering. We hope you will enthusiastically support our organizational code of conduct.

 

 

*Harassment and discrimination can include but are not limited to offensive comments pertaining to disability, physical appearance or body type, gender, gender identity, sexuality, mental or cognitive function, religion, body size, race, or ethnicity.

 

If you feel victimized in any way as a part of your participation at Charleston Wine + Food, please report immediately to our Box Office Lead at guestservices@charlestonwineandfood.com.

Any violations of our code of conduct will be investigated immediately and mitigated. 

 


 

Accessibility

Charleston Wine + Food seeks to create welcoming + inclusive spaces with facilities that are physically accessible (ADA compliant) and open to people of any identifying gender, or “gender neutral,” as an important way to show full welcome + inclusion. We are dedicated to ensuring attendees have access to all festival goods + services, regardless of ability.

Wheelchairs

We encourage guests and participants to utilize personal forms of transportation, including wheelchairs and scooters. Please email ticketing@charlestonwineandfood.com with any questions regarding wheelchair accessibility or parking options.

Culinary Village Parking

There will be ADA accessible parking options at Culinary Village @ Riverfront Park. View the parking map on the CHSWF mobile app (map will be available early 2023) and follow way-finding signage on site. We will also provide on-premise transportation to assist with the route from the parking lot to the main entrance. This transportation will be first-come, first-served. 

Service Animals

Service animals are permitted throughout the festival. They must be properly trained and under proper care of their owners; remain by the handler’s side at all times and be harnessed, leashed, or tethered; be housebroken and relieve themselves outdoors; and be up to date on all legally required vaccinations. Anyone bringing a service animal will be responsible for and liable for any damage or injury the animal causes. No emotional support, therapy, or companion animals will be permitted.

Medical

A safety plan for medical emergencies is in place for all festival events, and EMS personnel will be available at our larger-scale offerings. Additionally, a fully-equipped medical site staffed by trained personnel is located at the Culinary Village @ Riverfront Park. Check the Charleston Wine + Food mobile app for exact locations.

Dietary Needs

If you are attending an in-restaurant brunch, lunch, or Signature Dinner and have food allergies or dietary restrictions, please email ticketing@charlestonwineandfood.com no later than Friday, February 17. The chefs at these events will do their best to accommodate special dietary needs, but we emphasize this is only a request. While chefs provide a variety of food offerings at events, all other events are not able to accommodate special dietary needs or food allergies.

 

In continually striving to make our festival more accessible, we encourage you to contact us at guestservices@charlestonwineandfood.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or services, please reach out to us. We welcome + encourage any feedback and suggestions from our attendees. 

 


 

Sustainability

We strive to be a good steward of our city and its foodways and to produce the most sustainable + environmentally-friendly festival possible.