Privacy Policy

Charleston Wine + Food cares about your privacy. This Privacy Policy outlines the types of Personal Information (as defined below) that is collected by Charleston Wine + Food through the website (the “Website”), and outlines how we use and protect the Personal Information. This Privacy Policy also tells you what to do if you do not want Charleston Wine + Food  to use your Personal Information, and how you can change information you have already provided to us. This Privacy Policy applies to the data collected through your use of the Website and to Charleston WIne + Food’s collection of data through offline contacts you may have with Charleston Wine + Food.


What Information we collect

When you visit this Website, you may provide us with two types of information: Personal Information that you knowingly and voluntarily choose to provide, and Anonymous Information (as defined below) that we automatically collect as you browse the Website.

(a) Your Personal Information

As used in this Privacy Policy, “Personal Information” means personally-identifiable information such as your name, address, e-mail address and phone number. In order to receive Charleston Wine + Food’s online newsletter, you will be asked to provide your e-mail address. We collect and store Personal Information you enter on this Website or otherwise provide to us in offline contacts that we have with you. You are never under any obligation to provide such Personal Information. However, if you do not provide Personal Information, you may not be able to enjoy certain aspects of the Website or receive our online newsletter. When you do provide us with Personal Information, you are authorizing us to use that information in accordance with the terms of this Privacy Policy.

(b) Anonymous Information we receive from your usage of the Website

We collect certain information about you from your use of the Website (referred to herein as “Anonymous Information”). Our web servers may automatically collect and store the name of the domain and host from which you access the Internet and the Internet protocol address of your computer. Additionally, we may collect information about the browser software you use; the type of operating system your computer uses; the date and time you access the Website; the website you visited just prior to visiting our Website; and a list of which Website pages you visit, the amount of time you spend on each Website page, and the order in which you view the Website pages.


We may also use a standard feature found in browser software called a “cookie” to assign each visitor a unique, random number, a sort of anonymous user ID that resides in your computer. The cookie does not identify the Personal Information of the visitor; rather, it identifies the computer that a visitor uses to access the Website. A cookie cannot read data off of your hard drive. The cookie may store Website statistics, user preferences, information about your browser, and other identifying information. Most browsers automatically accept the cookies, but you can disable the acceptance of cookies at any time by changing the preferences in your browser. Certain Website pages and features may not function properly if you choose to disable the acceptance of cookies.

We use this Anonymous Information to improve the performance of the Website and make it more compatible with the technology used by our Website visitors. This Anonymous Information may be combined with Personal Information you have provided.

To help make the Website more responsive to the needs of our visitors,


What Information Do We Collect?

We collect information from you when you register on our site.  When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.  You may, however, visit our site anonymously.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience – your information helps us better respond to your individual needs.

To improve our Website  – we continually strive to improve our Website offerings based on the information and feedback we receive from you.

To improve customer service – your information helps us to more effectively respond to your customer service request and support needs.

To send periodic emails.

The email address you provided may be used to send you information and updates pertaining to your order, in addition to receiving occasional organization news, updates, related product or service information, etc. Note: if at any time you would like to unsubscribe from receiving future emails we include detailed unsubscribe instructions at the bottom of each email.


How Do We Protect Your Information?

We implement a variety of securing measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server.


Do We Disclose Any Information to Outside Partners?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  This does not include trusted third parties who assist us in operating our Website, conducting business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.


Your Consent:

By using our site, you consent to our online privacy policy.


Changes to our Privacy Policy:

If we decide to change our privacy policy, we will post those changes on this page.


Contacting Us:

If there are any questions regarding this privacy policy you may contact us at