Waitlist and Ticket Exchange

LOOKING FOR TICKETS? NO LONGER ABLE TO ATTEND AN EVENT? WE’VE GOT YOU.

 

The Charleston Wine + Food Ticket Exchange powered by Lyte is the only official resale platform for festival tickets. Through the exchange, guests who are no longer able to attend a sold-out event have the opportunity to resell their tickets, while those who are interested in attending have the opportunity to do so. All tickets are safely + securely processed by our ticketing Partner, SquadUP, so guests know they are receiving valid festival tickets issued in their name.

LOOKING TO ATTEND A SOLD OUT EVENT?

Visit the CHSWF Ticket Exchange

 

Locate the sold out event you are looking to attend; click “Request Tickets” and choose the quantity you’d like to request

 

Enter your attendee information

 

Enter your payment information; Lyte takes your payment information upfront so they can process the tickets as soon as they become available – don’t worry, you’ll only be charged if your request is fulfilled!

 

Review your request and click “Request Tickets”

LOOKING TO SELL YOUR TICKETS TO A SOLD OUT EVENT?

Visit the CHSWF Ticket Exchange

 

Locate the event you are looking to sell your tickets to and log in using the same email you used to purchase the tickets with

 

Select the tickets you are looking to return

 

View the offer; click “Accept” to continue 

 

Enter your PayPal account information

 

Confirm your return information and click “Finish”

WHAT YOU NEED TO KNOW

ATTENDING A SOLD-OUT EVENT

You can log into your Lyte account at any time to view your request status and leave the waitlist at no cost.

 

Your card will be charged and the ticket(s) will be issued automatically once your request becomes available.

 

Lyte charges a $10 per ticket service fee, which ensures you are getting a valid festival ticket issued in your name. 

 

As a 501(c)(3) nonprofit, Charleston Wine + Food does not receive any portion of the transactions made via Lyte.  

 

Check out our additional Waitlist and Exchange FAQs and how to contact Lyte support if your question is not answered.

 

SELLING YOUR TICKET

You may only sell your tickets via the CHSWF Ticket Exchange if the event is sold-out and if there is a waitlist demand for the event.

 

Your original tickets will be cancelled and will not scan at the event. Any returned tickets that attempt to scan in on site may result in forfeiture of your refund.

 

You will receive payment via PayPal directly from Lyte within 14 days of exchanging your ticket.

 

Payment can only be received via PayPal.

 

As a 501(c)(3) nonprofit, Charleston Wine + Food does not receive any portion of the transactions made via Lyte.

 

Review our additional Waitlist and Exchange FAQs and how to contact Lyte support if your question is not answered.